Had a stressful day and this only made it worse. First a line was long. Second there doesn't seem to be communication when ordering. Lastly the staffs are short and one worker seems to be there.
JC
Joseph Costa
Jul 27, 2026
Very horrible experience flies all over the food. Terrible service walked in near a guy looked like he was about to cry didn’t even wanna work. I said are you guys closing? If so, I’ll leave he goes. No what do you want? This is the subway that’s across the street from the Biltmore Hotel the one that is attached to the street and downtown Providence is the one I’m making a bad review on.
ML
Malcolm Leitch
Jun 13, 2026
She was on her phone whilst serving us. Not good
SL
Sebastian “Ga-ho” Luu
Apr 22, 2026
Subway is Subway, can't really complain. The workers here have always been great, working at this location long term, and they regularly provide great service. Location has amazing transit access at Downtown Crossing (Red Line and Orange Line), Temple Place (Silver Line), and Park Street (Red Line and Green Line). Winter Street and Washington Street is a pedestrian only space, which is amazing to walk through as well.
I usually try to order around 9:00 AM. Sometimes they accept orders, but other times they’re offline. Their listed hours are 8:00 AM–6:00 PM, so the inconsistency is confusing.