Don’t be fooled, this is NOT a normal FedEx. They will not accept your already labeled and wrapped packages unless you pay them “since it’s inside a hotel”. It would be helpful if they clearly mention this online SOMEWHERE, ANYWHERE. As I think back on my experience this morning I wonder if they were discriminating against me, or simply didn’t want to help me (guy was on his phone when I arrived and I had to greet him to even get him to look up) and just said this to me to get me to leave because after googling it and asking AI there doesn’t seem to be a FedEx policy that they charge for being inside a hotel. And to be clear it wasn’t the hotel staff or reception. This was a full FedEx store on another floor even. Awful experience.
AG
Arzu Tugce Guler
Jul 14, 2026
I didn’t end up printing at this location but Tony went above and beyond to help. He referred me to another nearby FedEx Office, called them to make sure they could handle my rush printing, and essentially saved the day. He was incredibly friendly, professional, and genuinely helpful. Excellent customer service!
MH
Md Sabbir Hossain
Jul 6, 2026
Customer service was excellent, was very helpful and friendly.
They requested an additional charge because the service is provided inside the Hotel. This is likely their internal regulation. In any case, it would be advisable to visit the other office in Dartmouth st directly. This is what they informed me there, to be honest.
WA
Willian Alfaro
Mar 12, 2026
Omg that’s crazy they charged $30 just because it’s inside of the hotel not good