MM
Malinda Mercado
Jun 4, 2026
My son, who has autism, has been working hard on ordering at this Subway all year. Due to repeated issues with the employee Lucky, we started going to another location across town on the side But with this one being near his school and us sometimes short on time, we tried again. Today, while my son was giving his full effort, another customer jumped in front. I simply asked why she didn’t finish my son’s order. Instead, Lucky raised her voice at me in front of him, another employee, and another customer. It was highly rude and unprofessional. I asked why she kept raising her voice; she said every time I come in, there’s an issue. It was hard to understand and not how you act in front of my son. He loves going there every week. You should never treat regular customers like that. As a business owner myself, I would never react this way. I have the right to ask a question—she could have simply explained.