HORRIBLE customer service !!
FM
Faith mcfadden
May 17, 2026
In the 20 minutes I was there to order, so many issues occurred. I was greeted and then the lady turned around and did 5 Togo orders before speaking to me again and she was very rude. While patiently waiting, another woman walked in to say that meat was forgotten on her sandwich. When I finally got to order, another worker dropped a sandwich on the floor which prolonged the order again. Once I finally made it to the register to pay, I noticed shredded lettuce on top of the cookies in the case. The entire place is poorly managed.
LG
Lashinda Gilbert
Mar 7, 2025
First time visiting today, and was hesitant at first. However, the way I was treated was how I’d treat someone as well. Although my order was initially online and I ordered in parking lot bc I’m big on cleanliness when it comes to fixing my food. I was allowed to get my sandwich fixed exactly to my specifications. The staff was very nice and courteous. I don’t know if she’s was the mgr that I was interacting with, but she was a sweetheart. She assured me that if I’m ever dissatisfied to please let her know and she’d be more than happy to take care of it. I know how things can be stressful doing lunch , but these ladies were awesome. Thanks for your great customer service and you’ve definitely gained a new customer. I told them that I’m a review queen. So cheers to Subway on Wallace Dean Rd ⭐️⭐️⭐️⭐️⭐️
CP
Chelsey Powell
Nov 20, 2022
Great palace, nice staff. I suggest going inside to get your sandwich made. I always have to ask for more of everything I get on my sandwich.