I ordered food via the app and the store closed down hours early. It’s been a month and they have not refunded me. The manager allegedly sent in for a refund on 9/4- mind you, this happened 8/23 and they told me they had already contacted subway headquarters to issue a refund. It’s been almost a full month and still out $42. Never even received an apology. Terrible customer service.
MK
Mk Kennedy
Jun 3, 2026
1.0
Made it online order got to the store man said you made order wrong store. I showed him on the app where it was this location in Walker Florida Boulevard. The man said well I don’t have it. What do you want me to do? I told the man will give me my money back or my food what do you mean? What do I want you to do? He says sorry can’t do that you want food you buy it I have the receipt and everything in the app tried calling customer service they want me to chat with a robot not a number to call. Horrible place place
EG
Emily Graham
Dec 1, 2022
3.0
waited 30 minutes for curbside pickup so i had to go through the drive through
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