TJ
Trevor Jesusa
5 days ago
I stopped here on 10/8/26 around 4:30pm to grab something to eat before bringing my wife to work. The food was good and all, but the service was horrible and the lack of professionalism among the staff. None of the tables were cleaned off so I had to do remove certain items off a table. One of the employees who was off the clock, still in uniform and was cussing really loud. Mind you the lobby is very small, and I had my 7 year old daughter with me. He came up to me and asked me if I sold pens and carts. I was completely shocked that he came up to me and asked me this in front of my family, and honestly just felt disrespected. He kept walking back and forth in the lobby and I almost just wanted to get my refund and leave.
Secondly I was charged for a Cajun sauce that I didn't ask for, I asked for the Cajun fried corn. Either way, had to go back and ask for it, because I didn't recieve either one. Now the cashier did give me a large order instead of a regular because of the mistake.
Another thing, and I'm not sure ifnthis is for every wingstop, but there's never a trash can in lobby, and the only napkins in this location is a roll of brown paper towel close to the kitchen.
This was a horrible experience and honestly I'm unsure if I'd ever come back to this location.
CB
Cabrini Brock
Oct 2, 2026
First appearance very clean outside and indoors. Bathroom was very clean and smell really good. We dine in food was fresh hot and delicious! 😋
AH
Annie Halum
Sep 30, 2026
Overall
Great customer service
YS
Yuvng Slime
Sep 29, 2026
so heres the thing. i order on the app right 70 cents boneless 10 pc. i got 9 but i wasnt really tripping bout it. now why i ordered a side of ranch and its half empty. like wingstop are u using my ranch or sum. mind u i just took it out of the bag too
MS
Mohamad Shehadeh
Aug 24, 2026
I’ve been coming to this Wingstop location for about 4 years, usually around 3 times a week, and I have never been treated this poorly.
I placed a Grubhub pickup order around 6:30 PM for a scheduled 7:30 PM pickup. When I arrived, the food was already cold and the Buffalo fries were missing ranch and seasoning. I asked for help, and instead of simply fixing the order, a male employee told me, “That’s not my problem, we got the order at 6:30,” handed the fries back, and walked away.
When I explained that my pickup was scheduled for 7:30 and asked if they could at least add hot cheese or sauce so the fries would be warm, the same employee came back raising his voice at me. I asked for his name and the manager’s name, and both refused to give them. They then laughed about the situation in front of other people and ignored me for about 10 minutes while I was simply asking for help.
Grubhub refunded the order, but the refund is not really the issue. The way I was treated by the staff and management was unacceptable and embarrassing. A simple apology and fixing the fries would have ended the situation immediately.
I already submitted a formal complaint to Wingstop and hope the franchise owner or district manager reviews what happened, including the security footage from that evening. After being a loyal customer for years, this experience has made me not want to return.