Best Western Plus St. Christopher Hotel

Reseñas

• LL

  Lisa

  today
  2.0
  The hotel is conveniently located within walking distance to the French Quarter. Bourbon street isn’t much further. I had a few concerns, however, about this hotel. First, I was beginning to drift off and it was about 11 pm and someone was trying to get into my door. When I peeked out, it seemed like my room was also given to someone who had just checked in. In the morning when I went to iron my clothes, opened the ironing board and the legs fell off. I asked if the ironing board cold be replaced and it never was. Lastly, my card key would never work once I left the hotel and came back, so every time they had to reprogram it. The hotel has character and is nicely appointed with a decent breakfast of eggs, sausage, potatoes, danish, cereal, grits, and oatmeal. However, whenever I asked for service from staff at the front desk, I was either told it was fixed and it wasn’t, or the person was dismissive and wasn’t able to troubleshoot. If the customer service would improve, this would be a great hotel. But currently, it is just fair.
• SD

  sonia diez

  3 days ago
  2.0
  Lo único bueno es la ubicación. Estuvimos 4 noches. Nos dieron una habitación en el piso 2 sin ventanas. Nos cambiaron ante el reclamo. La atención en frontdesk es mala. El baño se tapaba. Desayuno pobre y el lugar muy chico para mucha gente alojada. El servicio en las habitaciones es a las 15 hs (hora que uno descansa). Relación Precio/ Calidad mala. No volveríamos
• CC

  CrooklynPA

  Sep 28, 2026
  1.0
  The location is convenient. Many attractions are within a short walk, and there are plenty of food options nearby. Parking was accessible, and the solo standard room was fine for the basics. The room was clean, but it had exposed pipes, and the shower curtain had holes in it. A very bright light from across the street was also distracting, especially when trying to sleep. Most of the staff were friendly and good with customer service, but communication between shifts seems to need work. I was told I could have extra time after the normal checkout, yet the morning shift kept disturbing me anyway. The biggest problem was check-in. It took hours for me and other guests to get into our rooms. That's a serious issue, especially after traveling, and it set a sour tone for the whole stay. Great for location and convenience, but the long wait for rooms, the small maintenance issues, and the staff miscommunication kept this from being a good experience. I'd hope management addresses the check-in delays first, since that affected so many guests.
• PP

  Patryk Pjanka

  Sep 27, 2026
  1.0
  Given friendly interactions with the front desk, I feel bad about giving a bad review, but I honestly can’t recommend this hotel. Aside from the reception, the venue seems to work extremely poorly: - Room cleaning seems to just not happen. On my third day I removed the “Do not disturb” sign at 9am, thinking that this would be enough to have the room cleaned. It was not, so next day I went to reception at 8am and explicitly requested cleaning for that day. When I came back to the room at 6pm, it was just as I left it, towels on the floor and everything. The front desk was kind enough to give me a change of towels and sheets (thankfully), but I really should not have to clean my own room and change the sheets myself at a hotel – this is not an airbnb. - The laundry does not arrive on time. The request form promises delivery by 6pm if laundry is picked up by 8:30am. I left the bag at reception at 8am. When I came back at 6, it was still not available. I ended up having to pick it up from reception the next morning (I was pretty stressed about it by that point, as I was flying back to Europe that evening). - I extended my stay by one day, but had to change rooms. I was assured at the reception that I would be able to check into the new room immediately after leaving the old one. When it came time to do so the next day, the room was (surprise!) still not available, and I would need to wait 4h until the normal check in time. So my extra day ended up being 4h long and a waste of money (I was flying out in the evening). At least I got a shower out of it. - Breakfast (7-9) seems to consist of relatively overcooked oats, groats, some juices and coffee. I think I smelled eggs, but was not able to find them. I would rather have been informed that there was no breakfast, so that I could plan ahead to get it out on town.. I realize that this is not a luxury hotel, but I honestly had way better experiences at hostels.. - One positive thing I can say is that I really liked the gym access – for 10USD you can get a day pass to a nearby fitness center, with good selection of weights and machines.
• KS

  K S

  Sep 22, 2026
  3.0
  First off, NyQeille, Rey and another gentlemen (with locs) who work the front & throughout the hotel were absolutely wonderful. They were all very helpful, friendly, and professional. I visited in July and this was my first time staying at the St. Christopher Hotel, not what I expected, but it wasn’t terrible. My only two complaints would be the size of the room and the “valet” parking. As far as the king-sized bedroom room goes, it was pretty small compared to other hotels I’ve stayed at. But honestly speaking, I don’t know too many people who go to New Orleans to spend all their time in their room🤷🏾‍♀️. So if size isn’t of importance then this may not matter to you at all. The “valet” parking is nonexistent. You’re literally self-parking at a "garage” that’s only a block away. The issue with the garage is that it is a very tight and small space. We had to park in front of the hotel the first night due to other guests parking over the lines and blocking the space that was assigned to us. I always pay for valet parking when visiting New Orleans; because honestly, everywhere I’ve stayed is usually centrally located and there’s no need to really drive unless going to Metairie, Kenner, etc. So I’m accustomed to the pricing; however, I was highly disappointed that not only did I have to park my own vehicle, the structure was tight, dark, and not clean. Definitely not worth the price. Overall, the hotel is centrally located. The A/C worked great. No issues with the water pressure either. No issues or problems during our stay. My friend chose this hotel, and I will say this particular hotel is definitely not on my fave list when visiting New Orleans; but asides from the room size and parking situation, it was decent for our length of stay. But other than that, we didn’t have a negative experience at all.