The UPS Store

Reviews

• JC

  Jasmine Crowell

  May 12, 2026
  1.0
  Just received my box to 92545 everything is broken and stuff is stolen 260.00 down the drain
• ER

  Elvis Richard

  Mar 23, 2026
  5.0
  Every time we come here everyone is so helpful and the store is always clean. The workers are very nice!
• CH

  Christopher Hardyway

  Jan 30, 2026
  1.0
  I missed a delivery didn't receive notification can't pick my package up they suck
• PL

  Paulette Lathan

  Jan 23, 2026
  1.0
  Customer service is poor. They don’t even greet you when you walk in the door nor make eye contact. Very weird interaction.
• FF

  FunnySunnyDaze

  Jan 16, 2026
  1.0
  There is a package thief working at this location. I saw that someone else in the reviews has also had the experience of their item in their package being stolen/switched out after dropping the item off for packaging at this location. I suspect that the white young male with short ginger curly hair that works here has stolen my package as I dropped it off on 12/31/25 yet it NEVER reflected being scanned into the system after this. Before drop off, I had a weird interaction with the male previously mentioned. I bought in a UPS Ground Saver package for drop off on 12/31/25. The guy saw “USPS Parcel Select” on the bottom of the shipping label and tried to tell me that he couldn’t give me a receipt and that he will drop the package off at USPS. I told him that was incorrect and that the package was for UPS, and that I should be able to receive a receipt for proof of drop off. He re-examined the package then apologized after seeing the words “UPS Ground Saver” on it and gave me my receipt. Tracking has NOT updated since then and an investigation has been opened about the now “lost” package. I tried calling this location and some woman was dismissive on the phone and told me to call the 1-800 number. However, that number does NOT let you talk to a human no matter how long you wait on the line. Beware of this location as they’re stealing packages!! I will be switching locations.