Store messed up my order manager refused to remake order or refund partially or fully not even offer a promo all she said is what she couldn’t do and nothing that she could do to make it right. Wings were fried entirely too hard to chew and fries were to crispy
DD
Drake
Mar 28, 2026
1.0
I ordered delivery for my kids and I bc my parents had one of my car seats and I couldn't go anywhere with my kids not properly seated in my vehicle. I get my order and it's missing 10 boneless wings. I call the business and the call drips the first time. Second time, I'm placed om hold for over 15 minutes then they hang up on me. I call right back a THIRD time and explain what happened. This lady tells me the only thing they can do is remake the portion that's missing if I go into the store with my receipt which I cannot currently do. SO WHAT WAS THE POINT OF ORDERING DELIVERY and paying the extra fees and tip?!
I'm never one to complain if my order is wrong. Wrong sauce? Fine. Boneless instead of classic? Fine. You wont hear a word from me. But I'd like this type of situation resolved. Now I just gave you free money.
SS
Samuel
Mar 3, 2026
5.0
Management took the time to clarify an issue with company policy with myself and my wife.
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Certificado el 23 de agosto de 2026Yext Knowledge Graph
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