The lady behind the counter said nothing as I waited for her to place my order. She didn’t even acknowledge that a customer was there. I won’t be returning.
Ever time i come here “the system down”
r we dont have this and that its always an excuse js dont even waste your time guys.
DI
Daniel Moñjarres II
Sep 2, 2026
I ordered online but when I got there there was only one person working and two people ordering. While I waited I decided to look at there line. First thing I noticed was the bacon, it was so old it was white, I instantly went to the app to cancel my order but there was no option. When she got to me I told her I had an online order so she told me she only have white and wheat bread. Ok kool, told her I didn’t want that bacon that was on the line so she got me fresh bacon. Mind you this was at 3:45p. When I ate my sandwich at 6, the bread was definitely stale and the cookies was so stale they were crumbling in the bag. Needless to say I won’t be eating there anymore!!!!
The nastiest Subway I’ve ever visited.
I watched the only employee working here “wash” her hands by simply running them under water and drying them with a towel—no soap. She handled the cash register and then repeated the same process multiple times before preparing food. Owner, please review the security footage if you would like to verify what I observed.
To make matters worse, the fountain drink machine wasn’t working, so we purchased two bottled sodas instead. When I asked for a paper cup to use with my drink, I was told I would have to pay the full fountain drink price just for the cup, even though the fountain machine was out of service. Meanwhile, the customer ahead of me was able to receive a fountain drink despite the machine supposedly being unavailable.
When I said I wasn’t willing to pay the price of a fountain drink for a paper cup, the employee yelled at me to put the cup back. This was after we had already purchased four sandwiches, a pizza, and two bottled sodas.
I have never felt so insulted as a customer, nor have I ever visited such a poorly maintained Subway location. Between the hygiene concerns and the rude customer service, this was an extremely disappointing experience. Save your money and go elsewhere.
RA
robyn anderson
Jun 2, 2026
They really need to get “Naynay” off the front line. Every time I come in, she has an attitude and is often on the phone. She cuts you off while you are trying to speak. No one is here often rarely even busy because it is ducked off. I pray that life gets lighter for her because whatever she seems to be carrying shows in every customer interaction. I hadn’t been back in a while because of this, and when I returned, it was the same experience. Very disappointing customer service.