GH
Gretchen Holiday
Feb 22, 2024
When you decide to take a retail job customer service is a must .I understand company policy,but your store relies on our money,and life happens company policy takes a back seat, my daughter passed away I just left the hospital and I need to pay my phone bill , Rocky the "store manager" who personally knew me deny to help me , because I didn't have my id on me ,Rocky stated" nope I can't take your payment,I know you but it's crickets new policy no Id,no payment,today when the towers was down he told a customer it's was not his problem the towers was down,and what did the customer want? Him (rocky) to climb the tower to fix the problem and then process to tell the customer to get out of the store right now,I hope somerset cricket can do better other than Rocky ,the nice homeless guy needs a job ..@Cricket