SP
Sarah Pettinato
Jun 1, 2026
I gave my husband instructions to get me the Grilled Chicken & Avocado sandwich. It’s supposed to come with cucumbers, lettuce, spinach, tomatoes, onions on multigrain bread with Baja sauce. I asked him to get me this and the only thing I wanted off of it was onions and the Baja sauce to sub with light Mayo… he told her he wanted the sandwich except onions. She left off the cucumbers, tomatoes, AND spinach. She used white bread which is absolutely what I didn’t want. I was DEEPLY displeased. He did not keep the receipt so I don’t know who was responsible for this but he said it was the lady closing. It was not satisfying. Employees need to pay more attention to what comes on the sandwich they’re making. I ended up with chicken , avocado and lettuce… :-( don’t recommend this subway.
Wow DO NOT GO HERE !!! This place is so wrong that it’s disgusting how they are still in business!! With two other subways close by I will never step foot in this particular location again. I accidentally ordered here with my usual order and it’s a hearty hefty sub once I get it from my usual place at shell/crossroads and I’m happy every time but this time she handed me my subs and I knew it’s not gonna end well. They forgot the cheese on both subs and didn’t put any extra toppings I chose online !! AVOID THIS LOCATION!!
ZS
Zach The Trash Panda Slayer
Jan 14, 2026
Employees are clueless! I ordered a $3.99 protein wrap and was charged $16+ with a drink and chips. When I questioned the price, his first excuse was the $3.99 was an up charge on top of the sandwich price, for a wrap?!?! When I googled the price of the protein wrap and showed him he over charged me, he said he made me a big wrap 🤔
Just had lunch at the Shelbyville Road Subway by Kroger; sandwich was delicious, but the staff was even better! They were so nice and helpful, and seemed genuinely excited when I told him it was my first time at a subway. They even offered me a free cookie! I will be going again!