MS
Megan Smith
Apr 27, 2026
Could you explain why I was charged $15.88 for my online order at Subway tonight? I ordered a chicken teriyaki sub with lettuce, onion, extra onion, green peppers, black olives, banana peppers, extra mayonnaise, and extra sweet onion sauce. However, upon receiving my order, I found that it was missing onions, mayo and sweet onion sauce, and the toppings were very sparse. When I contacted the store, they offered to provide an additional cup of sauce I could come pick up but refused to replace the sub. I inquired if I returned the sub could I have a new one made, and they declined. Mind you I have been a customer to this location for some time and quite frequently. As a result, I will no longer be patronizing this Subway location and I will be taking my business else where. Do better!!!