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Victoria Murrell
Aug 3, 2026
Me and my ex-husband was going to go inside the store cuz the door was unlocked and we were told that we had to do it through the drive-thru every month. We try to get food from Subway and she the person that's in there. I don't know who she is and avoid. It was in there would not take our order so we still didn't drive drive-thru without even getting our food taken. Not only that, she was very rude. I think this is ridiculous. If the doors are unlocked then you need to serve the people that comes in there. That's bad customer service and I feel that they need to do something about this. If you're going to be open at 7:00 and your doors are open, why can't people go in there and order their food? This is makes no sense to me. How do you run a store and tell people they can't come inside to place an order? I'm very disgusted with that and we love Subway but this store right here on Broadway needs to be shut down or get somebody in there that knows what they're doing cuz I guarantee you I treat people a whole lot better than what she treated us today and the little boy she had him lock the door and like I said we tried a couple times to go through drive-thru and she refused to come to the drive-thru window so we could place our order. Another girl went through drive-thru on her scooter and she told her she could not order anything unless she was in a car so I think that's unfair. I think that if you're going to have a business open like that and it says 7:00 a.m. to 7:00 p.m. then that's what it should be. I would like someone to follow up with this because this is getting out of hand. Everybody up there complaints every month about trying to get food as a walk-in and they are denied service every time
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Nikita Wright
Jul 12, 2026
I came in to grab lunch on my way to work around 2:15 p.m. on a Sunday and the door was locked and all of their lights were off. I was getting a salad and wanted to see it being made so I did not want to go through the drive-thru. I called an hour later and was told that they only had two employees so only the drive-thru is open. They should have put a sign on the door because I thought they were closed down and ended up having to get something that I did not want for lunch because I wasted time going there for nothing.
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Stacie Smith
Jul 10, 2026
Website says it closes at nine very rude customer service. We got here at 8:30.
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Alexander Hazelwood
Apr 12, 2026
My friend was at my house and she was hungry so i took her here and the employees were kind and got our cookies and subs done in less than 10 min! We were skeptical of this place because the reviews but, it wasn't that bad (for us atleast.). But we didn't like being next to a Kroger because I don't like that Kroger because of the people who got there etc. But the food was amazing and worth the wait!
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Michelle Luttrell
Feb 21, 2026
This was the absolute worst experience. !!I was there last night just to get a few subs. The girls seemed as if she was new, which is understandable. I saw two other ladies running back-and-forth to their car , as well as somebody in their cleaning up ..no one helping the new girl.. I was in line for 47 minutes. I have the receipt to prove it. They are so unprofessional and rude. It makes no sense. This is poor management. This location needs to go.