Advance Auto Parts

Reseñas

• WS

  William Stephens

  Apr 18, 2026
  1.0
  I called to have a part ordered, they told me multiple times it out be in the store the following day at noon. I called the following day at 11:30 to see if it had made it (hoping it come in a little earlier than expected). When the guy answered the phone he started off the conversation completely rude. When I asked about my part he got even more rude and told me it was my fault it wasn’t coming in because I had missed the “deadline” but was told multiple times that I didn’t miss the deadline and that it would be in at noon the next day. I would have completely understood and been happy if he wasn’t so rude and making it out to be my fault.
• SS

  Stanley

  Mar 6, 2026
  5.0
  Awesome customer service
• KP

  Katlyn Phelps

  Feb 22, 2026
  1.0
  I stopped by tonight at 8:05 (they close at 8 on Sundays, found that out once I got there) hoping someone might be able to quickly scan my car since my engine light had just come on. I completely understand that I arrived after closing and wasn’t expecting service, I simply knocked to ask. Unfortunately, the employee who didn’t even bother coming to the door responded by SCREAMING at me instead of just calmly explaining they were closed and unable to help. I respect business hours and would have totally understood a polite “we’re closed” but being spoken to that way was really unnecessary and disappointing. Customer service matters, even at closing time. Would not recommend this place.