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Certificado por la marca

Subway

3.7
(160 reseñas)

Información del negocio

5991 Carlton Drive, Burlington, KY
41005, Estados Unidos
(859) 586-5999
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
5991 Carlton Drive, Burlington, KY
41005, Estados Unidos

Horario

Lunes8:30 - 21:30
Martes8:30 - 21:30
Miércoles8:30 - 21:30
Jueves8:30 - 21:30
Viernes8:30 - 21:30
Sábado8:30 - 21:30
Domingo8:30 - 21:30

Reseñas

3.7
160 reseñas
5 estrellas
79
4 estrellas
27
3 estrellas
16
2 estrellas
9
1 estrella
29
  • AG
    Alex Gonzalez
    May 3, 2026
    1.0
    The portions are an absolute rip off. I don't go to subways often but I went today and was so appalled at the size and amount of toppings I got, for 10.49 I should've just gone to Walmart and made 3-4 baguette sandwiches with what I spent at this subway. This feels like theft.
  • RN
    Rob Newberry
    Apr 16, 2026
    5.0
    Great service and quality food! Definitely the best subway I've been to. Every time I order through the app it's made before time, and they recognize me and hand it to me without even needing to ask! Very friendly!
  • BR
    Brittany Rogers
    Apr 16, 2026
    1.0
    I had an extremely frustrating experience at this location and will not be returning. I placed an online order around 9:25 AM and selected “ASAP” pickup. I arrived shortly after, and the store was completely empty—no customers, no line, no reason for any delay. When I told the staff I was there for a pickup order, they said it hadn’t come through their system yet. I showed them my receipt clearly confirming the order had been placed and paid for, but instead of helping, I was told they would NOT make my food until their system printed the ticket. I tried multiple times to politely reason with them. The store was empty, I had proof of purchase in hand, and I was standing right there. There was absolutely no logical reason they couldn’t just make the sandwich. Instead, I was met with rude, dismissive responses and a complete refusal to help. One employee even doubled down and insisted I would have to sit and wait nearly 30 minutes for a sandwich—despite there being zero customers in the store. At that point, I left without my food because I was not going to sit there and be treated that way after already paying. Now I’m stuck dealing with the hassle of disputing a charge for food I never received. This was not just a system issue—it was a customer service failure. The staff was unprofessional, inflexible, and unnecessarily rude in a situation that could have been easily resolved. There was no attempt to accommodate, no effort to problem-solve, and no basic courtesy. Absolutely unacceptable experience, I would not spend your money here - because you likely will pay for a service and product that you wont even receive!
  • JD
    J D
    Apr 15, 2026
    1.0
    Did an online order, picked it up and brought it home, they did not follow instructions. Did a tip through the app beforehand. Realized I probably tipped the owner (management) to mess up my sandwich.
  • DL
    Danielle Lamson
    Jan 29, 2026
    5.0
    I had no idea this stire location was so close to me. No expectations going in. Bathroom was incredibly clean. As was the rest of the store. I even commented to the gentleman making my fiod how nice his store looked. Sub was great . Thanks

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