I purchased a new, upgraded phone today at the Cricket store on Central at Woodlawn in Wichita. The customer service was outstanding. From patiently explaining to me the various options and features of phones available, to answering my many questions, to transferring my data and apps to the new phone, the Cricket representative, Sam, could not have done more excellently.
Sam was extremely knowledgeable, efficient, professional, and personable. I felt valued as a customer, and have assurance that for any further questions, he is there to help.
Additionally, Sam spoke highly of Cricket as a company, which reinforced the high esteem I have held of the company for the past 11 years as their customer. I would highly recommend Cricket, and especially this particular store, to anyone.