JJ
jillianfitzmorris
Jul 5, 2026
Dylan & Ezra do an amazing job at Topeka 29th street. Very friendly & great service!
27 minutes before they open and you literally cannot see the menu online. Guess I'll go somewhere else.
RF
Ryan Falkenrath
Jun 14, 2026
We were in town for a softball tournament. Went in person one day. Food was ok, but service is slow/understaffed. Next day we ordered ahead and when it was supposed to be ready and we arrived, they hadn't even started it. My chicken wrap had bones in the chicken still. Nasty. One sandwich didn't have mayo we ordered. Another item we online ordered and thought we selected a sandwich and they prepped turkey in a bowl... since it cost more than a sandwich I asked for bread and they wanted to do a whole refund and new order... asked to just pay $5 to get bread and go... and they said no. So I left. Will never come back.
BP
Benjamin Parker
May 30, 2026
Why do you guys not participate in promotions or rewards? It's so stupid. You would make more money of i could spend my rewards or get promotions. Instead I just go to jimmy johns.
My husband went in last week and got a 6 inch Philly.
The person taking his order wasn’t friendly , the manager was ask to cook the Philly extra and didn’t , it was cold , my husband only took a couple bites and threw it away . He called and left messages for a call back from the Subway office . He’s never heard anything back, so I wanted to let you know that your customer service is horrible , you show people how a business is run by having a Manager that can handle customer complaints, apologize & fix the problem . Your Management needs to be retrained and your counter associates need to be polite, smile and make a paying supporter of Subway feel good they came to your establishment. I would really like to know why he never received a call back ?