Cricket Wireless Authorized Retailer

Reseñas

• PS

  Peter Sakach

  May 23, 2026
  1.0
  I called today and they answered in Spanish. I don't mind when a US business has you select which language, but to begin in Spanish is unacceptable. I am assisting an older relative (>75 yo who doesn't speak or understand Spanish) replace a phone. This relative lives in another state. They can't use a smart phone so no iPhone or Samsungs. I needed technical information to verify the phone (designed for older adults) was compatible on the network. I assume this manner of business operation for Cricket is nationwide. My relative would not be able to utilize them since their business model is geared to non English speakers and/or smart phone users. If you are an older, non-Spanish speaker needing a cellular service (even though they are inexpensive) I would look else where. I have assisted other relatives switch over to Cricket, but that was on-site. That experience was also lacking but was feasible for me (but if they had to do it in person without me), they would have had an extremely unsatisfactory experience and may not have been able to complete the switching carriers task. And this has nothing to do with them being able to speak Spanish, rather I am thinking of my relative and their ease of use with cricket products and services.
• NO

  Nayely Olivas

  Oct 20, 2020
  3.0
  A bit rude at first