PS
Peter Sakach
May 23, 2026
I called today and they answered in Spanish. I don't mind when a US business has you select which language, but to begin in Spanish is unacceptable. I am assisting an older relative (>75 yo who doesn't speak or understand Spanish) replace a phone. This relative lives in another state. They can't use a smart phone so no iPhone or Samsungs. I needed technical information to verify the phone (designed for older adults) was compatible on the network. I assume this manner of business operation for Cricket is nationwide. My relative would not be able to utilize them since their business model is geared to non English speakers and/or smart phone users. If you are an older, non-Spanish speaker needing a cellular service (even though they are inexpensive) I would look else where. I have assisted other relatives switch over to Cricket, but that was on-site. That experience was also lacking but was feasible for me (but if they had to do it in person without me), they would have had an extremely unsatisfactory experience and may not have been able to complete the switching carriers task. And this has nothing to do with them being able to speak Spanish, rather I am thinking of my relative and their ease of use with cricket products and services.
There was two you Latina lady's there very helping, caring, beautiful, nice, and very professional. This spot is legit...
AR
April Rimpson
Nov 3, 2018
Young man was very helpful
MR
Myshia Robertson
Nov 24, 2017
I only like the lady was working there the day I went.
LP
Linda Preusch
Jul 12, 2016
Young lady was knowledgeable, helpful and personable. Many retailers could use her as an example!