Subway

Reseñas

• MF

  Marie Figgins

  Jun 12, 2026
  1.0
  The only place you can order 2 hours early and still not get your food on time.
• SJ

  Sarah Jones

  May 27, 2026
  1.0
  I normally don’t leave reviews, but after multiple bad experiences at this location, I feel like I need to warn other people. I visited the Industrial Street Subway today because it’s the closest location to my house. I placed my order at the drive-thru kiosk and then sat at the window for around 15 minutes without a single acknowledgment from staff. No greeting, no “we’ll be with you shortly,” nothing. What made the situation even more frustrating was watching another couple park, walk inside, place their order, get their sandwiches, and leave before my boyfriend and I were even spoken to at the drive-thru window. Eventually Alexander opened the window and simply said it would “be a little longer.” Meanwhile, Stephanie, who I was told was the manager on duty, was standing in the background instead of helping move things along while customers were waiting. It took until 4:00 PM (we arrived at 3:30) just for my payment to finally be taken. The biggest issue is that this is NOT the first time this has happened at this location, and it’s not the first time I’ve had problems with extremely long wait times involving Alexander for a very simple order. The store constantly seems understaffed and poorly managed. I understand being busy, but completely ignoring customers for extended periods of time is unacceptable, especially in a drive-thru where people expect efficiency and communication. At this point I’ll just be driving across town to the other Subway location instead. The service at this store has been consistently disappointing.
• CA

  Crystal Adkins

  Dec 30, 2024
  1.0
  I went there tonight to get a teriyaki chicken it was so nasty the kid only put it three chicken on a sandwich I told him I want pepper jack and he didn't put pepper jack when I got home it was provolone please don't hire kids who don't care about their jobs just my opinion it was not worth $41 for two sandwiches there is one foot long and two 6 inches I recommend don't go to this one now I see why the lot is empty it's nasty and disgusting the meat was cold three little chickens on it we literally was standing there for like 10 minutes waiting and I don't know what the other girl was doing just standing there staring at people you guys really need to hire some people that know what they're doing just my opinion. And then they don't even accept the coupons what's the point of having coupons come through the mail when they don't want you to use them that doesn't make no sense. And I wish I can get my refund back because it was disgusting and nasty 🤢🤢🤢🤢🤢🤢 yuck 🤮🤮🤮 don't go to this one at all don't waste your money.
• KE

  Kevin Englebright

  Dec 30, 2024
  1.0
  Wait was horrible!! Ten mins and no one was in the lobby. Had a order in driveway but young kid saw and continued to play with the bread. Didn't make our sandwich s right away. Didn't take my coupon!! Two six inches and footlong with drinks. Had couple bag of chips with a couple of cookies for fourth dollars? Lazy unfriendly kids and cold restaurant. It was at 730 at night on Monday! Wasn't busy at all!! Twenty mins finally to get done!! Won't be going back!! Hire ppl that actually will work and have friendly attitude too!! Should gone the on 12 th street. Needs shut down! Horrible experience!! One star!!!