I am currently in the ER. I ordered three sandwiches for my family and had to send my two children, ages 9 and 13, to pick it up since I'm still waiting to be called back. (Is been about 4 hours now.) The elevator from the ER entrance is shut down for the evening so my sons have to venture out of the building, around the corner to the main entrance, then they have to find the Subway and pick up our order. So I tried calling to talk to the staff. I called 8 times and staff intentionally hung up every time without speaking to me. If you can't handle answering a phone in the middle of making some sandwiches you shouldn't work at a sandwich shop. I figured they'd realize the call was important if I called enough times but no such luck. Never again.
JM
Jennifer Murtaugh
Mar 28, 2025
1.0
Only giving one star because zero is not possible. Waited in line for ten minutes while they made multiple other sandwiches for order they had. Not one of the three employees acknowledged us. Walked away hungry after a two hour drive to visit a loved one. Never again
TR
Tracy Ralston
Aug 3, 2020
1.0
Only gave one star would give zero if it was possible. The did not make the chicken bacon ranch right, dumped juice off the chicken after warming it dumped part of my chicken on the counter and some down the trash hole they were draining the juice off.did not melt cheese. I walked away told them to keep it
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