Cricket Wireless Authorized Retailer

Reseñas

• CD

  Cristina Diaz

  Jun 1, 2026
  1.0
  This store is asking me for my driver's license why im only making my bill payment. I will never come back the man there was rude.
• MM

  Marie Marks

  Feb 28, 2023
  1.0
  Cricket if I could give them a hapless or I would thanks Debbie employee that works in all the stores in South bend and Mishawaka I would not do any business with any of very shifty people and characters work there they don't know anyting about their policies
• JM

  Joseph Mason

  Dec 21, 2022
  5.0
  They seem nice
• AA

  Andrea

  Nov 1, 2021
  5.0
  I came into this newer location after my phone had been stolen. The service I received was excellent from beginning to end. I was greeted when I entered. The young man, Jesse, was friendly and knowledgeable. I left in a much better mood than I was in when I arrived. Update: My stolen phone was recovered and I called customer service to report the news and get it removed off the national blacklist. Five days later I wanted nothing to do with Cricket products or service. After calling in my new phone stopped working. It had now been reported stolen. No one had an explanation. I tried my SIM, the new one, in another phone and magically it stopped working, also reported stolen. I spent 3 days on the phone with Cricket customer service. I talked to 11 different people who all said they had now fixed the problem. Indeed they did, for about an hour and then my service was back off. Finally, in utter frustration, I returned to the store to return my new phone. My 7 day return time frame was almost up and I still did not have a working phone. When I entered I was relieved to see Jesse there. After finishing with his current customers he listened very patiently, despite my being irately dissatisfied. He was just as confused as I was. Instead of just making excuses and giving me the run around he said point blank "I don't know". I was floored by the honesty. He then called his manager who also said he had no idea of how that was possible. Instead of offering me useless options he simply allowed me to return the phone. I appreciate the in-store service I received. Cricket needs to hire more employees like this young man. My online and over the phone service was horrible. Jesse was definitely their only saving grace.