Subway

Reseñas

• JS

  julie shafer

  Apr 19, 2024
  1.0
  Ordered a pizza sub online last Sunday for carry out. Got home and noticed immediately that there was no marinara sauce on it. I called and was told if it doesn't say Marinara on the ticket, they can't put marinara on it. It obviously didn't, because there is no where to select marinara sauce, that's part of what makes it a PIZZA SUB. A puzza sub COMES wirh marinara. So after being argued with about that, she basically told me that she didn't know what to tell me. So I decided to just call back when the store manager was there and speak with them. But once off the phone, I also realized that there was NO CHEESE, and no extra meat on the sandwich either, which I paid extra for. It was basically a banana pepper and black olive sandwich. I've yet to catch a store manager on duty, and it's been 5 days now. None of the employees seem to know when "she" will be in store to speak with. The last one was rude and cut me off telling me to "just come in and get a new sandwich"... she didn't even let me explain what the issue was. She said she was only there until 4.. which wasn't doable for me, and she didn't take any of my info so I could get it at another time. The man I spoke with there was even worse and didn't know anything.... just a lot of "ummm, I don't know how to help you". Also, no idea when a store manager would be in. My husband's sandwich was wrong too, but not to the extent mine was and we hadn't paid for anything extra on his so we decided to just let it go. This restaurant used to be HORRIBLE.. but then it improved greatly. The prior two sandwiches we had gotten there were some of the best I've had.. but they've seemed to have taken a nose dive again. At this point, I just want my money refunded. They wouldn't even take my name and number so the manager could contact me when they were in. I understand mistakes happen, as nd had they corrected it, there wouldn't have been any issue whatsoever, but their Customer service is horrible and they didn't even seem interested enough in the problem to correct it.
• SS

  Saric

  May 20, 2023
  1.0
  Rude Worker! No Heating. Not friendly!
• BB

  B B

  Sep 20, 2018
  5.0
  Great service. Even though the manager was kind of a dick just saying