10-14-26
The refund has been given, but I did have to call them again to do it. I think they expect you not to follow up because so many people had dropped the ball. This was insane! I hope to never experience a Wingstop again. But, if I do, I will make sure it is NOT this one. I don't think they can keep anyone there for long.
10-7-26
Update: no refund has been given. I have been on hold with them for 20+ minutes to talk with someone. This is ridiculous!
9-25-26
Where do I start?
The website lies about the ready time. Says 14 minutes at the most. Well, employee said the wings take 20+ minutes. Lovely. Then, last week, I asked if I could not get the butter( or what they toss wings in to get the seasonings to stick) on the dry rub. They were able to do it, though were a bit rude on the phone. As if they did not want to be on it. Those wings were great. So, today, I ordered the same way with, potentially, the same man. I call and they don't know what I am talking about. I have to explain it many ways for someone to understand, but the food is ordered. I get there, pick it up, check it, and see it is not what I wanted.
Get this: the employee tried to explain that the LOUISIANA DRY RUB WAS A SAUCE. Now, I am no expert, but usually, if a wing flavor says dry rub, it is dry. It is literally seasonings and not a sauce. Nope. That's not what this is. I was upset because, when I had ordered it last week, this was not mentioned and it turned out great. But now, I need to order it x, y, and z way. But he didn't say any of that over the phone. So, because I did not have time to wait another 20 minutes for a fresh batch to be made the way I wanted, I got a refund. It will take 5-10 days to get it back. The first time I went here, I was told I had to call corporate to get one, so we will see.
Honestly, save yourself the time and energy. The food isn't amazing and the prices are not great. Get wings anywhere else than here; it's not worth the hassle.
SM
sravani maddala
Aug 29, 2026
My husband ordered from this Wingstop location through Uber Eats, and unfortunately, we were very disappointed with the food and the way my order was prepared. We waited approximately 30 minutes for my food, so we expected everything to be fresh, properly prepared, and made according to my order.
When I received the wings, I was shocked by the presentation. The wings looked like they were simply placed in the container and had a small amount of sauce poured over them, rather than being properly tossed and coated. Most of the wings were not evenly covered with sauce, which made the food look poorly prepared.
The sandwich was also very disappointing. Instead of properly preparing and assembling the sandwich, it looked like they simply poured sauce over the chicken patty. On top of that, the pickles were completely missing, even though I specifically ordered them. The sandwich was messy and did not look like something I would expect from Wingstop.
However, this seemed like more than a simple mistake. The overall preparation of my order looked rushed and careless.
After waiting 30 minutes and paying for the food, receiving an order prepared like this was extremely frustrating.
I do not recommend this Wingstop location based on this experience. I hope the management reviews what happened and takes this feedback seriously. I also expect a response from the management regarding my order because I would like an explanation for why the food was prepared and presented this way. I hope this issue is addressed properly so other customers do not have the same experience.