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Certificado por la marca

Subway

3.6
(102 reseñas)

Información del negocio

5040 W US 52, New Palestine, IN
46163, Estados Unidos
(317) 861-9164
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
5040 W US 52, New Palestine, IN
46163, Estados Unidos

Horario

Lunes9:00 - 22:00
Martes9:00 - 22:00
Miércoles9:00 - 22:00
Jueves9:00 - 22:00
Viernes9:00 - 22:00
Sábado9:00 - 22:00
Domingo9:00 - 22:00

Reseñas

3.6
102 reseñas
5 estrellas
46
4 estrellas
16
3 estrellas
12
2 estrellas
6
1 estrella
22
  • SS
    Summer Stiles
    3 days ago
    1.0
    I’I’ve ordered from this location for quite some time now, as it’s in my hometown. I’ve kept my mouth shut and never left a review, but this place absolutely sucks. This has to be the worst Subway location I’ve ever been to. They are constantly out of things. At one point, they didn’t even have cold cuts. If you don’t tip on a mobile order, your food is going to be trash. Never mind that they are already PAID to make your sandwich, apparently, if you don’t tip at least $1, your food will be wrong and disgusting. 9 times out of 10, they don’t accept coupons either. Ordered online and selected “Meet Me at My Car”? You’re greeted with an attitude and somehow end up waiting longer than the expected pickup time. All of this is from personal experience. Today was the final straw. I ordered online for what will now be the last time. I ordered a 6-inch ham and cheese sub on Italian Herbs & Cheese bread and a soup. I arrived at the location about 10 minutes after placing my order, grabbed my bag, and immediately realized there was no soup. The employee informed me that they didn’t serve soup and wasn’t sure why her manager allowed soup to be available on the app. She said she had already informed her manager and that I could choose either a bag of chips OR a drink. I asked if I could have both since the soup was around $4, and she said no, it was one or the other. I explained that neither option was of equal value, but she told me that was simply what her manager said and there was nothing else she could do. I was in a hurry and had to get back to work, so I reluctantly grabbed the chips and left. And even then, they barely had any chips stocked. The ONLY options were Original Lay’s and BBQ. When I got back to work, I tried to eat my sandwich and discovered that the bread was stale and completely rock hard. And I know the employee who made my sandwich was aware of it. The sandwich was cut completely through because THE BREAD WASN’T EVEN BENDABLE. It was literally rock solid. When I took a bite, the bread actually cut up my mouth. So not only did I spend $11 at this location, I was only able to eat the chips. Chips I didn’t even want in the first place. I am absolutely furious. I will never return to this location. I will happily drive the extra miles to another Subway where they can get my food right without apparently needing a tip, where the bread is actually fresh, and where they have consistent stock. Don’t waste your time or your money here. $11 of my hard-earned money went straight down the drain because the workers couldn’t properly fulfill my order and the manager couldn’t even take the time to look me in the face and offer a refund. The entire situation could have been avoided with one simple phone call. And I know they can call customers because they’ve done it before when they were out of MAYO. At this point, I’m done giving this location my money. I’ll gladly drive farther to another location that actually values its customers. That being said, the manager or store owner still has an opportunity to make this right by finally refunding my money for food I couldn’t even eat. I paid for a sandwich and soup, and I should not have to pay $11 for food that was either unavailable or completely inedible.
  • HD
    Hannah Dufault
    Aug 16, 2026
    2.0
    Ordered my food on the app 15-20 minutes in advance , arrived and the food wasn’t ready. Thought okay, now that they know I’m here they will make it . They proceeded to take orders from people in line and make their orders before starting mine which had been placed far in advance. Ended up getting my food 20 minutes after the scheduled pick up time. Will not return.
  • RF
    Ricky Fuller
    Jul 22, 2026
    5.0
    When I walked in I was greeted by the store manager Ashleigh. She was awesome at her job. It was extremely good visit. I was in and out in like 10 minutes or less. I will return in the future more often. I think I found my new subway location.
  • RH
    Randi Haddix
    Jul 17, 2026
    5.0
    The manager Ashlynne (apologies if I mispelled your name.) was super sweet and attentive the whole time. She was the only one working, but she made sure everyone in line knew that she saw us and apologized for the wait. I made an online order and was more than happy to wait. She made sure every customer had everything they wanted and asked if they wanted anything toasted or warmed.
  • CD
    Countess Daraku
    Jul 9, 2026
    1.0
    This place is not good at ALL! THE EMPLOYEES ARE SOULLESS AND ITS LIKE THEYRE BEING FORCED TO SMILE. This food is awful and has been made wrong by 4 different people. The management sucks and they just sit in the back and laugh for 30 seconds to a minute before they come out of the store. Not to mention the fact that they aren't even in uniform half the time. And I had a woman rubbing her nose and coughing the whole time I was in there! And the store stinks and is dirty. Genuinely do not recommend!! This place is gross and nasty and nobody acts happy to see customers. It's almost like they want to be fired which I hope they do! And I have witnessed 2 EMPLOYEES cuss at Customers over simple questions! Whatever happened to this place is genuinely sickening.

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