Prices have gotten crazy when that $5 footlong is all the way up to $12 now, but most fast food has gotten that expansive. However, great customer service can help ease the wallet pain but not the case tonight. I just wanted wanted to try the Chicken Baja protein pouch but didn't want the jalapeños to cause some stomach issues so I asked to have banna peppers instead. I received a very sparky response that they are only allowed to remove toppings but not allowed to add anything. I understand their costs have gone way up but now they have a perceived value problem. But don't try to add a value item to bring people in and then make poor customer service choices. The Subway brand takes another hit when you can't just switch one ingredient for another anot have a snarky attitude about it. There are many options for a sandwich and I guess Subway "policy" helps choose elsewhere. And yes the picture is a ham and cheese because I didn't get anything, just my daughters.
CA
Casey Atwood
Mar 31, 2026
3.0
Well this is one of those stores that claims close at 9:00 but they really don't want to pay their employees till 9:15 or 9:20 to close the store so they stopped taking their online orders at 8:30 but they'll take your money and when you go in there to see if you have your order they're already closing for the night at 8:45 I don't trust stores that don't give their employees time to close while they're not open this leads to shortcuts when I ask the girl why they took my money but didn't take my order she shrugged and said I don't know sir
TF
Thomas Frazier
Mar 21, 2026
1.0
Toxic place. I tried to use a coupon through the app and scan within the restaurant and they would not accept coupons. I have tried bringing coupons that are mailed to my house and they will out right refuse them. When I ask them they say its policy. My sandwich I just order wasn't toasted and such and the cheese isn't even melted really warm within the sandwich. Never going to a subway again and going to Jimmy John's. Plus Jimmy John's staff is more friendly.
AW
Anne Weingart
Apr 28, 2021
5.0
The food is always good and the service is great too!
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