GV
Gustavo Villaseñor
Aug 3, 2026
Do not order from here. Do not eat here. That’s all I can tell yall.
FK
Frank Kamenski
Jul 20, 2026
The cashier pre-selected a tip then handed me the credit card machine without giving clear instructions on how to cancel it and I was forced into giving a tip!
I’m not one to ever complain, so this is a genuine poor experience. I sat in the drive thru for 16 minutes as the only vehicle at 1pm on a Monday, before they ever took my order. I simply ordered the $6.99 meal of the day which is meatball marinara. I told him I wanted it on the Italian herb and cheese bread as it comes, toasted with oregano. When I got to the window, he told me the total was almost $11. I told him i asked for the $6.99 meal of the day and he said I told him I wanted a footlong. I advised him I only wanted the 6” that comes with the deal. So after I finally received my food after waiting another 8 minutes at the window, I received this. On the wrong bread, no Mariana sauce, no oregano and grey colored meatballs. They have never been grey in color. Needless to say, this was barely eatable. Super super disappointing experience as a life long subway supporter.
SW
Sara Washburn
Jun 18, 2026
Made an online order for one sub and been sitting in the drive thru with only one car ahead of me for 20 minutes just to pick my one sandwich up. Going to be late to work.
CR
Chloe Redman
Apr 1, 2026
“This is the weirdest shit I’ve ever experienced.”
That’s what the manager said to me near the end of our interaction, including some choice curse words when I was calm & decorous. I ordered a sandwich in the drive thru, it was rung up & charged wrong. My mistake not checking the receipt after the employee had repeated back my order.
Got home, found it wrong, checked receipt and it was rung up wrong. That’s 2/2 times in a month that my order was wrong, so I just want a refund. Go in, say to the teen boy that I want a refund bc the sandwich was wrong & run up wrong. Manager was next to him, takes over the interaction saying they don’t do refunds - can either remake the sandwich or fill out a form for corporate.
When I worked in fast food up to 2020, our store managers could do refunds. So I ask if it’s possible to see the policy or in writing. She actually scoffed at me and asked why it’d be in writing. Says when they tell her to do something, she does it. I try to reply that policies are usually in writing for cases like this, but she cuts me off cuz I started with “even in my job in another area.” I ask if I can finish what I was saying, get scoffed at again and now she turns her back to me. Okay. The entire time, she’s come off as defensive, my flat affect isn’t helping. Let’s just do the form and separate.
I’ve mentally checked out atp, can only handle perceived disrespect for so long. Guess my no-longer-engaging just annoyed her further. Ignored her quips. Asked if I could get a copy of the form or take a picture. Then she says the quote at the top as I’m looking at the paper, so I look her in the eyes and reply “I’m sorry my autism is the weirdest shit you’ve experienced.”
Oh! Not 3 minutes later while I sit out in my car, OTP with a friend bc I’m having a meltdown & need to calm before driving, she follows me out to my car & tries calling me. Great de-escalation methods you’re teaching your employees.