The UPS Store

Reseñas

• AA

  Andres Amaya

  2 days ago
  5.0
  Donnie is the man. Give him a raise!
• AM

  Alex Malone

  6 days ago
  1.0
  The day I was there the AC was out and things were pretty chaotic. Which I felt bad for the workers. I went in for a passport photo and paid like $20 for it. And then I got a letter that my passport application was paused because the photo wasn’t correct sizing with my head/face. Again after paying $20 specifically for a passport photo specifically. Unacceptable.
• EF

  ERIC FLOWERS

  Aug 17, 2026
  5.0
  Carlos did a great job getting me in and out also very helpful and polite thank you
• AR

  Annie Reiss

  Aug 15, 2026
  5.0
  I use our convenient local UPS Store all of the time, very rarely to I go to the PO, only for stamps. Our UPS STORE IS ALWAYS, Clean, Helpfull, Organized, & Friendly.
• MS

  Max Smith

  Jul 15, 2026
  1.0
  Yes, I did use profanities, was very angry and hot. I apologize for that. Two wrongs don’t make a right. Can we please just admit talking down to a 70 year old woman and talking down to your stores customers is not a good idea for the UPS brand. Don’t turn this around one me. I read numerous reviews where people talked about rude employees like Houston. (Say something to the wrong crazy person…. i.e. like the Outer Loop Texas Roadhouse situation). So clearly I am not making this up. This is happening at your business. How would you feel about a punk talking to your parents, like that? I am a protector of my family. UPS is a client of mine of my place of business and this affects the whole brands image. Then Derek threatening to call police on me really? As he was yelling real loud. That is ridiculous. Your employee started this situation Own it!!! I should call police on your employee for being verbally viscous to customers. I know the LMPD chief (Alumni Saint X) I know all the Jeffersonville Police. They got real problems like gun violence. I am a man of faith and community. Don’t turn this around on me. The World and Life is hard enough for people. My mother has gone through a lot of strife in her life. My mother is still upset on how Houston and the business treated her. Can she at least come in and get an apology from Houston? Or written note digital or paper? I apologize for being hot, but Houston cannot talk to customers that way. This makes the UPS brand look bad affects us all in business. We can let this go. I appreciate the apology. Closure please as this is still driving me mad with this reply. Do better with this and learn from this situation. Own your employees actions. Accountability please and thank you. Prayers and Blessings. Good vibrations and energy to your all’s families and store. Know running small businesses not easy in 2026. Consider me banned lol. Scary!!!! Now I have to go to Confession as two wrongs don’t make a right. Max