NW
natalie wills
2 days ago
i’ve been a customer of this wingstop for a very long time and i’m so disappointed in the way they operate currently. the employees and even gm are shouting loudly and talking, they’re just standing around while orders are on the screen. then my food was wrong, and to even get a refund or replacement i have to bring the food back to the store immediately? i already drove home. so let’s waste more gas and drive back. then let’s hope i get my refund as promised since it’s “not done in the store”. i will not return to this wingstop. there’s plenty of people in the store and they still can’t get the order right.
Really great customer service very friendly good food fast I love this location.
TP
Timothy Pfeiffer
Sep 27, 2026
The food is good but you can only order online or by walking in the door (which isn't very convenient)
Next, they were out of diet Coke and Coke Zero. (Drinks come with the special that I ordered) I asked for a discount, the employee said the register didn't give that option. He didn't even bother to ask the manager which seems like common sense. 🙄👎
They get my order wrong everytime literally everytime I used to love this store bec my food came out right and hot idk what happened but my food is wrong everytime I tried to call and got no response
Order was messed up, they shorted me a wing. Had to drive all the way back to give them the food, asked if it could be fresh so when I get there it would be ready to go. Food was cold to the touch and still messed up. No apologies for the mess up just an attitude because they were forced to do what was supposed to be done the first time! Ridiculous Sad Service