NG
Nicholas Griffin
Sep 11, 2026
I stayed home from work 2 days in a row to be home for a package that needed a signature. Now it’s scheduled late for a 2 hour chunk of time on a Saturday I can’t be home. I have to PAY them money after their late to change and I can’t even do that because their system won’t let me register. Total garbage company. I always personally use UPS when I have the choice.
AB
ALICIA BARNARD
Aug 25, 2026
Little bit of a line when I arrived, staff handed the rush of customers well and I was on my way in no time.
This is the best FedEx shipping center with very friendly and knowledgeable staff and handled the International Shipping professionally and quickly. I used many FedEx shipping centers and my previous two shipments prior to today’s, didn’t go well: one ended up filing a claim against the loss of goods (luckily the good is replaceable easily) and the other one shipped at wrong term. Today at this location, I handed over all information as usual including recipient FedEx account, name and address in English and in Chinese and the clerk named Renan handled swiftly and accurately. And he printed the FedEx “commercial invoice” easily with no issue (other people would struggle on this task). It’s Saturday and at noon time, it wasn’t busy and so my shipment didn’t cause delay for other. I felt guilty each time when I did the international shipping because it took more time. I got EEI thru FedEx website on Saturday morning. From time I stepped into the shipping center, to get back to my car, it was only 10 minutes, done! That’s really stress free and great. Thank you, Renan!
AK
Anthony Kaiser
Jul 8, 2026
Counter staff was very helpful. 7/7/26 late evening.
Worst customer service ever late delivery worthless