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Jahn Watkins
Aug 21, 2026
I have had some many bad experiences with the staff and profesionalism in this company. This last time I visited I was completely and pleasently suprised. The new manager Caleb was incredibly helpful and built so much value I wouldve never known into the phone I was buying. I really enjoyed my conversation with Trace as well. Overall such a great experience. highly recomend.
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Tommy wright
May 5, 2026
5 hours at Cricket. Trying to leave T Mobile. The "manager" is unstable; has mental and emotional "issues". DO NOT GO THERE! Called the cops on me because I wanted my $108 dollars back. I've never raised my hand at a woman ever. Not even my voice unless I'm trying to say what have to say as she was SCREAMING at Me! Cops got there and was completely on my side saying, we're always here for this exact crap. Thumbs down to that woman who needs therapy. 👎
Went in to add my number to a separate account on its own. Employee John switched over the wrong number. Went in the next day to fix it,same Employee told me I had to call the customer service number to fix it. I was on hold for 2 hours before they took my call. Lot of time wasted cause of Employees mistake.
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Elisa Horton
Feb 23, 2023
Cole was very helpful with the whole process and made it very easy for us to switch
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Kayla Dominguez
Mar 11, 2022
I love my service!!! I went to get a new phone and Leah helped me get it and got me a good price for it. Then I went to get my grandpa one and Cole the store manager was there and helped me so much with picking out a great phone for a beginner. I absolutely enjoy going to my local cricket store because they are simple amazing and so helpful. I never have issues when I’m there they answer all questions and are very nice!