5 hours at Cricket. Trying to leave T Mobile. The "manager" is unstable; has mental and emotional "issues". DO NOT GO THERE! Called the cops on me because I wanted my $108 dollars back. I've never raised my hand at a woman ever. Not even my voice unless I'm trying to say what have to say as she was SCREAMING at Me! Cops got there and was completely on my side saying, we're always here for this exact crap. Thumbs down to that woman who needs therapy. 👎
KW
Kami Wolfe
Apr 15, 2026
1.0
Went in to add my number to a separate account on its own. Employee John switched over the wrong number. Went in the next day to fix it,same Employee told me I had to call the customer service number to fix it. I was on hold for 2 hours before they took my call. Lot of time wasted cause of Employees mistake.
KW
Kirt Webber
Nov 7, 2025
5.0
John was great help. Excellence in customer service.
EH
Elisa Horton
Feb 23, 2023
5.0
Cole was very helpful with the whole process and made it very easy for us to switch