DH
DeAllen Harris
Sep 18, 2026
The app advertises broccoli cheddar soup as available at this location, but the store says they do not actually serve it. If an item is not offered at a particular location, customers should not be able to purchase it through the app.
This creates an unnecessary problem where a customer places and pays for an order that the store cannot fulfill, the store is unable or unwilling to issue the refund directly, and the customer then has to spend additional time contacting customer service just to get their money back.
Please make sure the app accurately reflects what each location actually serves. Items that are unavailable should not be advertised or purchasable.
This place is absolutely horrendous. Not only they do not honor they bogo50 after 4pm national deal. I ordered a double protein 6”sub Philly and it looked less than a regular. Then they have the audacity to tell me it was 2 scoops. I will share the picture of the sandwich If I can figure it out
DO NOT SPEND YOURE MONEY HERE. HIT THE 63rd st location
Update. Here are the photos
Update. Just read the reviews… this place is “ Eat Trash”
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Naresh Sridharan
Aug 23, 2026
I asked for multigrain with American cheese and tuna in it. It was burnt instead of toasted. When I asked about this The lady who worked there told me it is what it is. I told that I have had sandwiches in other stores as well many times but this lady was so rude saying again that it is like that. Worst service and customer handling. I won’t recommend this store.
BH
BERNADETTE HERNANDEZ
Jul 25, 2026
Order was place online through the Subway App, defaulted to the wrong location. Call the Woodridge location for assistance in this matter and was told there was nothing they could do about it, that they couldn’t void it out on there side nor even issue a refund. For all those who work in tje food industry know that this is in true . The woman was not helpful at all and refused to even try to make any kind of effort or resolve
NOT good customer service at all, and Subway needs to fix the glitch’s in its own app , very disappointed
HW
Heather Waltasti
Jun 17, 2026
Mansi (I hope I spelled it right) makes my orders PERFECTLY! I always look forward to my food when I see her face when I walk in. She needs a raise!