Ordered a sub on the app. With EXTRA mayonnaise. Got home. No mayonnaise at all. Called to tried to get a remake and the dude refused to do it. Last time I go there!
AM
Adam MacDonald
Apr 29, 2026
Come on, 2nd time in 2 weeks ordered online. Sandwich is completely wrong. Ticket is on the bag so I know you saw it.
WJ
Whittnee Jones
Mar 4, 2026
Rene did an amazing job serving our cheer team. She even stayed open late to accommodate us. We really appreciated it.
CD
Candice DeBoise
Mar 4, 2026
Shout out to Renee for taking care of our entire cheerleading squad! We were just passing through with only 30 minutes left until closing time. We really appreciate her kindness and patience with the entire team! The sandwiches were, as the girls would say, bussin'!
We are HUGE Subway fans! Been to many throughout the states several times. Waterloo is the worst! From refusing our call in orders twice, smearing mayo all over someones food that has egg allergy (and did not request mayo on any of our snadwiches). Getting orders confused with others in line, dirty, unsanitary workers who seem like they dont care of even comprehend basic counter skills, to letting people stand in line to wait to order and THEN telling them it is cash only due to computer issue with no apologies. Nasty hair in our food, employees eating and drinking right behind the counter, which looks like it has not been cleaned in days.The list goes on. All this in a few months time period. This establishment obviously lacks proper management and training. Or they dont care. This WAS a great place at one time. Such a shame.