Ky was very very helpful in helping pick out a phone. Jen is always helpful when Im there. I love this place. This people are always nice.
LF
Lindsay Ferguson
Feb 10, 2025
5.0
Amazing prices and even better customer service!💚
IW
Ida Wenger
Oct 23, 2024
1.0
Charge out the butt to do their job as a cricket authorized retailer when I called the guy told me if it’s not bought in our store it’s not my responsibility don’t recommend this store for nothing
I went into the Vandalia IL store today with the intent of upgrading my husband's Samsung only. Trent helped me and it went so well I went ahead and upgraded my cell too. He could not have been more helpful. Not all the data transferred the first time on Samsung Smart Switch, but he got everything transferred. All the icons were in the same order. Anything that I wasn't quite happy with he was very patient and fixed it so I wouldn't need to return. Thank you Trent and I hope management will read this review. I haven't received a survey from Cricket yet. I have been a Cricket customer since 2016. It runs on the AT&T network because it's owned by them. The price quoted for your phone includes all taxes/fees. The beauty of their plans is based on the number of cell phones, so the more cell phones up to 5 the lower the price per phone on your monthly plan. Thank you Cricket Wireless.