MK
Miya Kailani
May 28, 2026
Sergio is so awesome and helpful!! He was compassionate and understanding about our phone situation!! He was ready to help right away! Thank you so much!!
SS
Sgkdyo Sgisg
Apr 16, 2026
Top tier kudos to Sergio,
Sergio is the most dedicated, informative and patient individual at any location I have ever been to. He always knows the latest deals and advertisements for the store and invests time into setting up customers phone(s) as he has had to help me with several phones I have ourch from this location and always come back to for the great customer service.
I would highly recommend this location and company especially if you are lucky enough to be paired with this employee on your visit to help you. Just as a customer remember to kind and courteous if waiting for help as they commonly have low staff and can only help 1-2 customers at a time depending on the current work placed in front of them by customers.
Keep up the phenomenal work and give Sergio a raise/promotion he deserves it !!
JW
Josephine Ward
Feb 19, 2026
Your guy Rick at the Shorewood store is fabulous.
Phenomenal is the first word that comes to mind when rating my visit to the route 59 store.
Ash greeting me right away, listened and helped me with my daughter’s phone and issues with my EarPods pro (connection issues).
Ash was accurate, fast and professional.
While assisting me he greeted other customers as they walked in.
He made all of us feel important and appreciated.
I wish every company operated in this manner!
Thank you Ash!
MM
Mary Ann Morgan
Oct 25, 2021
Sergio was the Best customer service representative I have ever encountered. I've been a Cricket customer for 8yrs and have been in many Cricket stores and the service was above and beyond any store I have been in ever. Would HIGHLY recommend this store.