The black American employee working 6/20 at 3:50 pm was rude and could care less about helping he kept giving me short answers most time saying he doesn’t know or he can’t do anything in his end pretty much telling me to just figure it out on my own he kept walking around the store while doing things and talking to me which got me confused the other employees with longer hair I could hear him trying his best to help the other customers I wish he would’ve attended me
LC
Lilia Cebanov
May 14, 2026
FedEx provided fast and reliable delivery service. My package arrived on time, and the tracking updates were helpful throughout the process. Great customer service and professional handling.
AB
Almighty Blessing
Apr 18, 2026
Kelly has been the upmost professional individual I have ever encountered in any FedEx in my life! I hope the GM realizes just how exceptional this individual is. and I truly recommend coming to this specific location because of Kelly! Give this Man a Raise!!
HO
Hani Othman
Feb 27, 2026
Worst customer service ever. Rude, disrespectful employees who are of no help and refuse to provide the services advertised on their website and google.
SK
Staci Krnac
Feb 12, 2026
Shay was so helpful, professional, and kind. I had thrown away the huge box for a treadmill I bought, and when it stopped working, I needed FedEx to help me with a box to ship it back. She gave me all of my options and made the entire process simple. I was so impressed with how amazing her customer service was. Shay truly delivers five-star service, and because of her, I will definitely be returning to the Plainfield FedEx Office Print & Ship Center.