FedEx Office Print & Ship Center

Reseñas

• GG

  George

  Jun 12, 2026
  1.0
  Avoid this location if you value accountability. The manager, Derek, lacks the basic professional integrity required to run a business. My order was completely botched, and instead of fixing it, Derek tried to dodge all responsibility. He actually told me that if I wanted the job done correctly, I would have to place a brand-new order and pay for it all over again. He cares more about protecting his store’s metrics than correcting his team’s mistakes. Absolute failure of leadership. Go elsewhere.
• KD

  Kelly Driscoll

  Jun 3, 2026
  2.0
  Don’t go here for copies or printing on the copier. The staff is not helpful. I was making copies and the machine said it was out of paper. I tried another tray and it was out, also. So I asked a gentleman if he could load the paper and he came over and started pulling drawers out and said “there is already paper in here. You need to check each tray”. Out loud in front of everyone. Just load the other trays and don’t reprimand me. Bad customer service-the customer is always right. Then a young girl came in to get a banner that would say “baby shower” and point the way. The woman behind the counter was rude and started explaining how she needed to download what she wanted on the computer, etc. After listening to the lady give some long winded explanation of what she had to do, the girl said “Nevermind” and left. I’d go here for fedex mailings, only
• KK

  Katie Kim

  May 28, 2026
  5.0
  Dan was GREAT help to me when I had to come in and print some packets and get in and out quickly. He guided me through the whole process - thank you Dan!
• HH

  Holvy

  May 14, 2026
  1.0
  Tried to print a document with self service. After entering my cc info got a pop-up to join Total AV. After declining several times it signed me up anyway. Charged my card $1.99 and enrolled me in recurring charge. Fighting to get it cancelled now. Had fedex print 4 pages for me. $.33 and $2.50 service fee. Asked to have it waived because I was sending 2 packages for a total of $376.00. Said they cant do that.
• BM

  brittany m

  May 7, 2026
  2.0
  Evil Robot Tattoo Woman: To start, I am ALWAYS kind and patient and stayed that way throughout the whole experience. I went yesterday to return 3/4 boxes of product that I ordered from a company. The company sent me a return label, which I printed and brought with me. In the email, it reflected three packages, but there was only 1 label, so I went here instead of a dropbox, to see if they had to switch boxes or print the same label over, or just see what needed to be done, just to make sure all boxes were accounted for. We carried all 3 heavy boxes in, then waited in line for a long while. Both CSRs took their time (loooong) but were polite to the customers, who were paying hundreds to ship a box and hadn't paid until then , but VERY RUDE to everyone else. I finally got to a woman, with jet black hair and both arm sleeves of tattoos. I barely began explaining the dilemma and she immediately and with an attitude said "so are you paying for the other two boxes!?" I said no this is the label that i was sent for all 3, sent by the company, for the return (same order, same product). So, as I explained and attempted to show her the email where it said (Quantity: 3), so we can figure out next steps or what to do, she just cut me off an said "NO, WE CANT", then the same thing like 4 times in a row, each time i attempted to ask a question for a solution.. "You have to have 3 labels", louder and more rude each time, like an evil robot with a glitch and no intelligence. No advice, no solution, just rudeness and an ugly attitude. I went outside, got my phone and came back to the other side of the room near my boxes and called the company. At the same time an older man, who I believe was manager, came and kindly asked if I needed help, to which I said yes thank you because the other woman was unable to help. He assisted me as I was on the phone with the company, who sent me three more labels right there, he printed them right there, taped the boxes, and attached the labels. He was patient, kind, and solution oriented. Thank goodness for him because that place could not run with the two other front desk people there. I heard the man next to evil robot tattoo lady TOTALLY dismiss a woman, who was trying to track a package she paid for that was missing. He was flippant and said she can talk to a manager soon and he doesn't know (or care apparently), a CUSTOMER next to her tried to ask a question to assist the woman she did not know and was not being paid to help. The man told her "You, this is not your business, and you, you can wait for the manager like I said!" What in the horrible customer service? Those two need to be fired or put in the back somewhere away from humans.