The UPS Store

Reviews

• JJ

  J

  May 29, 2026
  2.0
  I'm generally able to get all my needs taken care of at this location, but I won't be going back. The blonde woman is so needlessly rude to customers. I had two bad interactions with her back-to-back. The first time, she curtly told me she didn't know how to scan documents and dismissed me to be helped by another person. The next day, I came in needing the same thing, and no one was up front to greet me. I wasn't bothered by this, but I started using the computer to look through my e-mail (this has never been an issue before) and she walked up front NOT to greet me, but rather to scold me for signing out of their e-mail and tell me that she's been having that problem with people all day. Put up a sign, then? I'm not your subordinate, don't talk to me like I am. I don't work with you. If you're having that issue, politely ask your customers not to sign out or leave a sign up. I can't stand being treated like I'm a bad customer when I haven't done anything except use the amenities offered. I worked in customer service for over 10 years of my life, and I would have never spoken to someone like that just because they signed out of an e-mail that was left often...a different person who works there quickly signed back in as if it was no issue. I don't see the problem lol. I understand times are very tough right now and customer service isn't an easy job, but I'm not your enemy. Everyone else who works here is very nice; it's just her that's a problem.
• EE

  Eddie Espinosa

  May 11, 2026
  5.0
  Quick and great service. Employees are always polite.
• VS

  Victoria Shea

  Apr 30, 2026
  1.0
  Not very good at customer service.
• DA

  Darrell Adkins

  Apr 29, 2026
  5.0
  Never no problems or hassles, always in and out!
• VK

  V K

  Apr 1, 2026
  5.0
  Great service every time. Staff is friendly, efficient, and always willing to help with packaging and shipping. In and out quickly—highly recommend this UPS Store!