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Jamshid Muratov
Sep 16, 2026
“Unfortunately, the customer service at this location was extremely disappointing. The employees were unhelpful, unprofessional, and showed very little concern for customers. I came here expecting basic courtesy and assistance, but the experience was frustrating from start to finish. The staff should be more respectful, attentive, and willing to help customers. I hope management takes this feedback seriously and works to improve the quality of service at this location.”
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Erika Clifton
Apr 20, 2026
The lady who was there had a lot of attitude. I had to ship out my engagement ring to get repaired and she basically took my box and said “all set”. I left thinking is she going to box this in front of me? Very anxious because it’s my ring. I went back and my ring box was sitting on the back counter, out in the open with the label and I told her that I’m sorry I’m just confused why it wasn’t boxed in front of me or why I wasn’t offered to box it up, explained what was in the box and why I was nervous and she said “I wouldn’t know I don’t have one (ring)” hm wonder why.. and she boxed it up in front of me and then said, “we get a lot of rings here and I’ve never lost a package” completely rude. All she had to do was say I understand no worries, and just simply have some respect for what I was saying. Would never go back.
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Barbara Dixon
Apr 8, 2026
I recently contacted the FedEx Office Print & Ship Center and had a frustrating experience with a representative named Jennifer.
I called with a very specific request to submit an order via email and receive a hard copy proof for my client. Instead of practicing active listening, I was repeatedly redirected to place the order online, even after clearly explaining why that option did not meet my needs.
I also explained that digital files and physical prints can differ depending on paper type and ink absorption. Jennifer insisted this was not true, which is inaccurate and concerning when advising customers on print quality.
There seemed to be a lack of flexibility and a “no, we can’t” approach, rather than a “yes, we can” mindset. Customers should not feel discouraged from using the ordering option that works best for them.
I understand being busy, but clear communication and listening to the customer are essential. This interaction made a simple request more difficult than it needed to be.
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Karen Breen Elia
Nov 22, 2025
The employee was the most UNHELPFUL staff member I have encountered in quite a while. She charged me $3.59 for a scan that should have been $.55 and never offered me the opportunity for self service. The scan she did cut off a portion of the picture so I had to go to a different location to get it done correctly as I would not return to this location inside of Walmart.
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Stephen Cuyjet
Apr 8, 2024
Nobody is here! Seriously!