Dear ALLSTATE
I am writing to formally express my extreme dissatisfaction with Allstate's recent decision regarding my home insurance policy.
On September 4, 2026, I was informed that Allstate will not be renewing my home insurance due to the number of claims made this year. Both claims were the direct result of severe, uncontrollable weather events:
- July 2026: A rainstorm caused an 8-hour power outage, disabling both of my sump pumps and flooding my basement.
- August 2026: A severe storm/tornado caused a portion of my tree to fall and destroy my back fence.
After extensive back-and-forth, both claims were eventually paid out.
I have been a loyal customer for three and a half years, maintaining automatic monthly payments for my auto insurance and annual payments through my mortgage company for my home insurance. Canceling my policy due to weather-related claims beyond my control is unacceptable customer treatment.
I request a formal review of this non-renewal decision.
Sincerely,
Ivy Carthen
VF
Vicki Falsey
Sep 17, 2025
Just called Angelo as a possible new client..my mom passed away and her car has been in storage for several years. She was unable to walk and was hoping she would one day drive again She was unable to drive her car. I need ins. For 1 day to transport it from storage to my home so I can sell it. Allstate will not insure her car for 1 day and angelo thought it was funny like I was stupid thinking that was possible...it used to be allowed but apparently not anymore..they want you to but a 6 month policy on car you are selling right away. I would never call this office for anything..neither would Erie insurance. You would think with the billions they make every year they could help us.
CC
Colleen Cerny
Mar 22, 2023
Tom Hallberg is a fantastic agent!!
JC
Joan Chihan
Apr 12, 2021
My recent experience with Tom Hallberg and his agency lacks immensely.
Because my friend was overwhelmed recently after a fire to her home, I was helping her dealing with Allstate home owners insurance , which held the policy and collected the overpriced premiums for over 40 years. It took agent Tom Hallberg almost 3 weeks to return calls, (he was on vacation). They will no longer deal with me. Allstate is refusing the policy Tom Hallberg the agent has washed his hands, doing nothing. . The good hands policy will slap you in the face.