JG
Jessica Garza
Jan 12, 2024
I started my policy, then about three months later they put in change I got my cars covered never spoke about my house then they say they had my house in and they took it off so they took more money from me for something I didn't even do,,,
Great insurance! Excellent, fair and affordable pricing ! Extremely good people to work with!!
JC
Joan Chihan
Apr 12, 2021
My recent experience with Tom Hallberg and his agency lacks immensely.
Because my friend was overwhelmed recently after a fire to her home, I was helping her dealing with Allstate home owners insurance , which held the policy and collected the overpriced premiums for over 40 years. It took agent Tom Hallberg almost 3 weeks to return calls, (he was on vacation). They will no longer deal with me. Allstate is refusing the policy Tom Hallberg the agent has washed his hands, doing nothing. . The good hands policy will slap you in the face.
MH
Marlin Hoover
Jul 18, 2018
Just had an accident. Tom and his staff were extremely helpful in an unusual situation. I was able to obtain an estimate immediately using the phone application which allowed me to take a picture. I received the estimate and a fair settlement immediately and a reimbursement check within only a couple days through the mail. I've been with this agency for years and have always been highly satisfied with their responsiveness and service. I know that this review might appear to be written by an ad agency but I am motivated because I know how much I appreciate it when someone takes the time to provide a review for my work and am truly appreciative of the help I've gotten from this agency and Allstate Insurance over the years.