In the instructions I asked for my sandwiches to be labeled, and they weren't labeled properly. I gave it 2 stars due to my coupon being accepted.
AJ
Alec Jaburek
Jul 14, 2026
Everytime I come here it takes so long to get my order, the people working just sit there talking to each other and barely work, it’s honestly ridiculous. Do not recommend this subway
I came here for a footlong ham sandwich, and overall it was a solid experience. The vegetables tasted fresh, and the portions were well-balanced. Service was quick, which I appreciated.
That said, there’s some room for improvement in how staff handle customers who are unsure about add-ons. It seemed like they could benefit from a bit more training in guiding those situations smoothly. Personally, I usually know exactly what I want, so it doesn’t affect me much, but it’s something noticeable.
Overall, this location stands out as one of the better ones compared to other Subway spots I’ve been to, and it’s earned a place on my trusted list. If consistency holds, I’ll keep coming back; but like any place, that depends on how well they maintain quality over time. 😄
I had placed an order 30 mins before arriving and when I arrived my sandwiches were still not made. The employee was helping other customers and I let him know I was here for a pickup he said, “ wait I need to take their order first ok”. Unbelievable. What’s the point of ordering a head of time if I’m still going to wait the same time as if I ordered in store. And I always drive and order to this location several times because they make the food better here, closest subway to me is Villa park. I will not be returning to this location. Bad service.