Subway

Reseñas

• JL

  Jess Lee

  Aug 7, 2026
  1.0
  I ordered 2 foot long meals through the app. There was a mess up with both sandwiches. Being a cancer patient going through treatment, I tried to make it work, but made me sick. Since there is no way to submit an issue through the app or website, I reached out to the store, on Hwy 59. The manager, Adhir, said there wasn't anything he could do, since it was a technical issues of the system sending the placed order. Best he was willing to do is give 1 6-inch sandwich. Said he's not able to do more. I asked to reach the regional manager, so they could rectify the issue with at least 2 sandwiches. Adhir was very advasive, would not give me any resource other than the subway website. I tried to go on the website to find a way to contact someone with no response, also very difficult to find. I don't know why it is so difficult to try and get help for a simple mistake, on there part. I've had to resort to posting an aweful review with probably no response or resolution. This situation did happen about a month ago, but with my side effects from my various treatments it's been difficult to post this. Especially, when I hoped someone would have responded to my other emails. Also, so trivial. However, you spend about $50 for something that you couldn't even eat something needs to be said.
• JP

  jason predieri

  May 20, 2026
  5.0
  Always friendly no mater day or night!
• GT

  Genevieve Taylor

  May 18, 2026
  1.0
  I will never be back because the customer service was horrible
• SS

  Sharon

  May 16, 2026
  1.0
  Came into this Subway around 9:00am…to get my son a sandwich for his school field trip… who ever was standing in the back never said good morning ill be right with you… just left me standing there for about 5 minutes…so I left out!! Very rude!! I don’t and will not spend my money with rude people!!
• ZM

  zainab m

  May 6, 2026
  5.0
  Best subway in Naperville! Staff are so sweet, they make the best subs. And the worker Javier is so kind