JB
Janice Batara
5 days ago
Today's (9/28/2026) experience at Subway Monmouth, Illinois is excellent! We ordered 2 foot-long sandwiches. The sandwiches and cookies were delicious as always, per Subway standandard. Thank you Subway! Way to go🎉🎉. More importantly... Elycia, the young lady who prepared the sandwiches was efficient, systematic, and a totally nice, customer-oriented, with a wonderful personality Subway representative. Should she be promoted, she should train new staff the way she takes good care of her customers. We went in hungry and came out ( still hungry) but totally happy with her efficient service. Needless to say, we were of course wonderfully satiated with our meal and cookies. I feel that customers only need to be acknowledged and taken cared of, in a timely manner. Elycia did exactly that with us. Thank you Elycia! And thank you Subway Monmouth for hiring her to take care of our meal. Elycia is a winner in our book.
JJ
Jennifer John
Jul 9, 2026
I went their with my husband and we got 2 footlongs it took 10mins just to order n get the stuff paid for, then it took another 30 minutes to get the food and I can understand they may have been training because the lady looked new but their was 2 of them their. And while I was waiting the blonde who seemed to be “training” was on her phone. Then we get are food and they were messed up. They should at least have 3 people working if they are training because I wanted in line before even ordering for 15mins and at night when they only have 1 person working and it can get busy the employees can be very snappy because they are overwhelmed who ever the manager is needs to be better and helping the employees and don’t get me started on the other manager Jane she’s extremely rude during the day and yells at customers. And it’s crazy to see subway go down hill since new management, I miss old management they were fast and super nice I didn’t even order this we both got steak footlongs
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Kiara Harrison
Jul 9, 2026
i’m not one to complain but there’s no reason it should take 10 minutes to take an order and then 20 to get my order out, mind you i had two footlongs not toasted don’t get me wrong they were right and good but work on your timing🙏🏽
JD
jane domingo
Jul 7, 2026
Very friendly manager and employees
Fast and friendly food was great