BC
BritleyAlya Crooker
Aug 7, 2026
Hey, wasnt trying to be the Karen but here i am smh. So, tonight about 7 ish 8 pm went thru subway drive thru to order a footlong just a sandwich. So, im ordering my footlong and ask the lady to repeat what i had already ask for on the sandwich, right?.. Okay, Sweet, sounds like you got it.. paid for it.. got the food and went home. Welp, got ready to eat the sandwich but what i wanted was not on there and got extra of something i didnt ask for. Which is a little crazy in my head cause the lady repeated back the correctly order to me. So, I tired calling up there to let them know.. hey you got the sandwich wrong. Lady put me on hold instantly okay cool so I had to wait it out. Well, time going by which I understand work gets busy right but as im waiting on the phone i heard bits and piece of conversations happening in the store which i was questioning something I could hear but.. cool you know.. so at this point im thinking she done forgot or dont care who knows cause nobody talking to me lol. I hung up and tired calling back.. well, the line busy got me.. waited 30 minutes called back line busy smh! Waitied another 20 minutes to see if they line still busy. Okay well I wont be spent my money at this subway anymore and will be contacting corporate cause thats just not how you professional take care of the business But to each their own! Just wanted to let yall know you messed up my order!
KM
Kaitlin Meagan
Aug 2, 2026
I give up on this Subway. I’ve had before where they didn’t give me half my order, and what they did give me wasn’t made right. This last time I tried to order from them, they had such a hard time actually taking my order, making me repeat multiple times, that I had no confidence they’d get any of it right, so I just cancelled it. Lakeland location is so slow and inaccurate. 👎🏻
AM
Antwan Moore
Jul 21, 2026
Service not good was waiting 35mins for two footlongs took 20mins to just order when I was the only car in the drive-thru come to the window only seen one customer inside
CW
Colleen Westray
Jul 15, 2026
I have been calling weekly for a refund that I was promised and never receive a call back. This started May 28th. I’ve submitted forms online and have called 12 times. I just want my $11 back
Good fresh food