Advance Auto Parts

Reseñas

• IP

  Inc prodigy

  Mar 31, 2026
  5.0
  I had a great experience at Advanced Auto Parts in Lake Zurich, IL and felt it was worth sharing. Like with many auto parts stores, things can occasionally slip through the cracks—it’s just the nature of the business with so many parts, orders, and moving pieces. What really stood out to me at this location, though, was how well it’s managed. The manager here does an excellent job of setting clear expectations and staying on top of daily operations. You can tell he genuinely cares about how the store is run and, more importantly, about making sure customers leave satisfied. He’s attentive, proactive, and puts in the effort to make things right when needed. It’s refreshing to see someone take that level of ownership and pride in their work. Because of that, I felt taken care of as a customer and confident coming back again. Highly recommend this location if you’re looking for reliable service and a team that truly cares. - Thanks Again!
• JA

  Jenry Arana

  Mar 25, 2026
  5.0
  Great service
• EN

  Eileen Nielsen

  Jan 28, 2026
  5.0
  I went to buy wipers today. The salesperson was so helpful and knew exactly where to find the ones I needed. On top of that, they offered to install. I asked if they were sure since it's below freezing! He said yes, but he'd get his manager since he was new. (I would not have guessed that; very competent) The best part of the whole experience was the manager showing the employee exactly how to install the wiper with hands on learning and watching over when the employee did it. That's the kind of mentoring we need to see.
• SS

  Samantha

  Jan 21, 2026
  5.0
  Hector and his partner helped me when I was broken down in the parking lot in the freezing cold with my little one. When other stores said no they couldn’t help Hector was there to help and got us back on the road. They were like guardian angels and helped me get going again. I can’t thank them enough.
• JJ

  Joseph Cali Jr

  Nov 12, 2022
  1.0
  Horrible customer service. The guy seemed like he had no interest in being there or helping. I had broken down in there parking lot, they had the belt but it wouldn't fit. I asked twice about the size and the only response I got was "that's the belt the computer says you need" despite it being about 1in short. I went up the road to O'Reillys and although the worker said the same thing initially, he asked what problem was I having with it. Once I explained he said I've got another identical style belt that is 1in longer even though the computer says otherwise. I got the right belt at a different store simply because this store didn't seem to care or didn't have the knowledge to help my problem.