FedEx Office Print & Ship Center

Reseñas

• JM

  janet mauzy

  Sep 19, 2026
  1.0
  Wanted full copies of old frame photos. I looked when I got home and some of the image was cut off. I called and they said they’d redo them. Went in and was told that no matter where you put the original on the glass it pushes the plastic mage to the corner. Btw, I PAID for them to make the copies. No refund. Said she could do them again for $8 a copy. She also told me she had been making copies for 6YEARS. Marched right over to Office Max. The attendant gave me a funny look when I explained. Grace gladly made me copies and did not even charge me. Hey! Fed Ex! You’ve lost a good customer!!! And please tell the “6 year copy veteran” that she’s not proficient in customer service.
• TA

  Teresa Albert

  Sep 6, 2026
  5.0
  Employee at the counter was very helpful. Provided quick service and sent us on our way after charging to properly pack and ship back to the online retailer.
• DH

  David H

  Jul 30, 2026
  1.0
  I am extremely disappointed with my experience at this FedEx location. The employee insisted that I had to list my personal name and home address as the shipper, even though I was shipping a package on behalf of my company to one of our customers. I explained multiple times that this was a business shipment, paid for with the company's credit card, and that the package should show my company's name and business address as the sender. Instead of listening, he repeatedly told me, "You're standing here, so you're the shipper. That's our policy." Not only is this incorrect, it creates an unnecessary privacy concern. Requiring a business owner or employee to put their personal home address on a package exposes private information to customers for no legitimate reason. That is unprofessional and unacceptable. What made the experience worse was the employee's attitude. Rather than checking with a supervisor or verifying the policy, he acted as though there was no possibility he was mistaken. Good customer service means recognizing when there is uncertainty and taking a moment to confirm the correct procedure instead of confidently giving customers inaccurate information. FedEx needs to do a better job training employees on basic shipping policies. I wasted time arguing over something that should have been straightforward. This experience left me with little confidence in the training provided at this location. "I am extremely disappointed with my experience at this FedEx location. The employee insisted that I had to list my personal name and home address as the shipper, even though I was shipping a package on behalf of my company to one of our customers. I explained multiple times that this was a business shipment, paid for with the company's credit card, and that the package should show my company's name and business address as the sender. Instead of listening, he repeatedly told me, "You're standing here, so you're the shipper. That's our policy." Not only is this incorrect, it creates an unnecessary privacy concern. Requiring a business owner or employee to put their personal home address on a package exposes private information to customers for no legitimate reason. That is unprofessional and unacceptable. What made the experience worse was the employee's attitude. Rather than checking with a supervisor or verifying the policy, he acted as though there was no possibility he was mistaken. Good customer service means recognizing when there is uncertainty and taking a moment to confirm the correct procedure instead of confidently giving customers inaccurate information. FedEx needs to do a better job training employees on basic shipping policies. I wasted time arguing over something that should have been straightforward. This experience left me with little confidence in the training provided at this location."
• AA

  Ahmed Alalem

  Jul 24, 2026
  5.0
  Great service and welcoming staff.
• SG

  Samuel Garry

  Jul 14, 2026
  5.0
  Great customer service here. Jake is the man. If you see him at the counter you’ll be in good hands!