JS
Jackson Sharp
Jul 28, 2026
When the food is good, it’s really good. When it’s bad, it’s terrible. Unfortunately, the quality seems to depend entirely on who’s working.
Last night, my chicken was still close to raw. The person I assume was the cook—a short, bigger white guy—was also extremely unprofessional. A cashier asked for the name on my order, and I mentioned I had ordered all flats. Apparently that was enough to frustrate him. He immediately started slamming refrigerator doors, throwing things around the kitchen, and acting like preparing my order was an inconvenience.
I understand he may have been in the middle of cleaning, but if the restaurant is still open, customers should come before cleanup. Cleaning can wait until closing. If you’re open, you should still be focused on preparing food for paying customers.
About 35 minutes later, I finally received my order. The bag was covered in grease, my ranch was missing, my fries were cold, stale, and completely unseasoned, and the food was carelessly thrown into the bag.
The biggest concern, however, was sanitation. I watched him handle raw chicken, continue cleaning around the fryer, and then immediately sauce my chicken and prepare my fries without washing his hands at any point. That is completely unacceptable and raises serious food safety concerns.
On top of that, his personal hygiene appeared poor, and throughout the interaction he seemed noticeably disoriented and unfocused. I don’t know what the reason was, but it certainly did not inspire confidence in someone handling customers’ food.
Sadly, this wasn’t an isolated experience. I’ve had more bad visits here than good ones, and this one was enough to convince me not to return. The cashiers were polite and respectful, but the person responsible for preparing the food was rude, careless, and ignored basic hygiene and food safety practices. Save yourself the time and go somewhere else.