Cricket Wireless Authorized Retailer

Reseñas

• DP

  Danielle Powell

  Aug 10, 2022
  2.0
  I want to start off and say thank you to Willow and the manager in training. You both have outstanding customer service skills. Although you both were new you tried everything you could to solve my issue. For that I give you 5 stars. To the management team including the DM you guys are horrible. These girls called you and texted you multiple times and no response. How do you except someone who's only worked here 4 days to know the ends and outs of a business? I'm a manager with 20 years experience in retail/customer service asnd I would never leave my staff tnot feeling comfortable with their positions. To not return their calls or texts how do you expect your customers to be happy. Them 2 ladies in that store deserve some gratitude because they did a great job trying everything they could and you left them hanging. So for that 2 stars is what you'll get. Find better management and you wouldn't have such a high turn over rate for employees. Ps your phone service is horrible. new customer for 3 days and my phone says it's courpt and can't work. Definitely explains your system. Appreciate the smaller guys and pay them the DM wages.
• KG

  Kimberly Gonzales

  Mar 16, 2021
  5.0
  Good service