CV
Croft Vandervort
May 28, 2026
I’ve visited this location several times now, and unfortunately, the experience is consistently uncomfortable—particularly on Wednesday nights.
There is an Asian gentleman who works the Wednesday evening shift who is always in an extreme, unnecessary hurry. While efficiency is usually a positive in fast food, here it comes at the expense of basic customer service. He completely lacks a welcoming presence; there is no genuine, wholesome smile or basic friendliness. Instead, the rushed energy feels incredibly cold and creates a tense, chaotic ambiance.
Ordering food shouldn't feel stressful or scary. People should bring a little pride and positivity to their job, otherwise it completely ruins the environment for the guests. I hope management can address this specific shift and coach the staff to slow down, breathe, and prioritize a warmer, more human connection.
MP
Malina Patel
Jan 21, 2026
Ordered through the app: one footlong and one six-inch. When I got home, I realized they gave me two six-inch sandwiches instead. I had to drive all the way back in 5-degree weather because of their mistake. Instead of remaking a footlong, they just handed me another six-inch. After two trips for an error that wasn’t mine, the least they could have done was remake the footlong or offer a small courtesy (like a cookie). Really disappointing experience.
Rude workers. The place is super dirty
Hi Subway at 333 E Benton Place, I’m leaving this review because no one should feel ripped off when purchasing food. Not only was double cheese not added to my sandwich, but the amount of meat that was placed on my sandwich was less than what it usually is due to you all using smaller scoop utensils. The guy had the nerve of showing me the scooper only to prove my point. Get it together, shorting customers their food while charging more is not ok!
VERY Frriendly Service and clean subway.