Unhelpful staff. Terribly complicated to print anything, and staff won’t help. Go across the street to the UPS store. 100 times easier and staff actually help.
We live in New York and were on a short trip to Chicago when my daughter accidentally left her backpack at a restaurant downtown. We only realized it after we arrived at the airport to fly back home.
I contacted this office because it was close to the restaurant, explained the situation, and they handled everything for us so professionally and smoothly. They were also very fast. Within 30 minutes after the backpack arrived at their office, I was already able to pay for the shipping.
They were extremely capable, efficient, and kind. This was one of the best shipping service experiences I have ever had. If I visit Chicago again, I would honestly want to stop by just to say thank you to Terry and Erica. They were truly amazing.
Super helpful and friendly staff, thank you!
JL
Jack Lorraine
Apr 10, 2026
They’re great! Fast and professional card printing. Every team member helped and it was a smooth process. Already coming back for more.
Gianna, Erica, and Terry, were INCREDIBLE. Their customer service and professionalism far exceeded my expectations. I came to them with a pretty difficult job and the way the three of them worked together, communicated clearly with me, and kept me informed, made this process a little less stressful! I cannot express my gratitude enough.
UPDATE: Sending my thanks again to this incredible team!